We are open for Drop-ins at our RISE One Stop Shop 9am-7pm, Monday-Friday at Cardiff Royal Infirmary, Block 24, Longcross Street, Cardiff, CF24 0JT or call us 24/7 on 02920 460 566.


If you are looking for support, advice or a second opinion regarding anything to do with abuse, please get in touch.
Our helpline is available 24/7:


To refer a client, please email or call 029 2046 0566

GENERAL ENQUIRIES2023-03-08T13:57:44+00:00

For general enquiries, please email in the first instance – this helps to keep our helpline free for those accessing support

COMPLAINTS AND COMMENTS2023-12-19T10:14:01+00:00

We aim to provide the highest quality services possible, and we want everyone who uses our services to be happy with the services we provide.

We actively encourage feedback, whether positive or constructive, as it helps us to understand what we are doing right, and what we need to improve. One way of us finding out about ways of improving our services is for you to tell us. If you are unhappy with something or have an idea about improving how we do things, then we want to know about it.

FUNDRAISING AND DONATIONS2023-03-08T14:00:12+00:00

For all queries regarding donations and fundraising, please go to our fundraising page or email


Please note, these contacts are for journalists only, and we cannot comment on specific court cases.
If you would like to receive press releases please email us at the address below.

Student journalists
Unfortunately, due to the number of requests we receive, we are unlikely to be able to support student journalists with reporting

HR AND RECRUITMENT2023-03-08T14:05:25+00:00

For more information on recruitment and current vacancies, please visit our jobs page.

For all HR enquiries, please email


For all queries relating to volunteering, please see our volunteering page or email


For all queries relating to finance, please email

HEALTH AND SAFETY2023-03-08T14:07:25+00:00

For queries relating to health and safety, please email

Cardiff Women's Aid
50 Meteor St, Cardiff CF24 0HE
RISE One Stop Shop
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